Monday, May 13, 2019

The Epic Fail Of The Epicenter Festival

**THIS IS NOT A SPONSORED POST. ALL OPINIONS EXPRESSED IN THIS ARTICLE ARE MY OWN, FROM MY OWN EXPERIENCE.**

This weekend I had the good fortune ( HA ) to attend the Epicenter Festival in Rockingham, NC. I was out of my MIND excited. TOOL has been my favorite band since 1994 and I'd only seen them once since. I was going to see Rob Zombie, Korn, The Cult, Tom Morello, so.very.many.bands in 3 days!!

24 year old me just exploded.

Our friends that were coming with us had to drive four hours to get to our hotel and we only had to drive 2 hours to the hotel after we all got off of work. 


So, we all really wanted to see Korn Friday night, so when we met up at the hotel, we rolled out.

And then sat in stand still traffic.
For 5 hours.
2 miles away from the venue.

I am not even close to kidding. Not only did no one know what they were doing with the parking, it was only a 2 lane road so it was almost impossible to turn around. Traffic was a nightmare, nightmare, the worst. And it wasn't that there wasn't ENOUGH parking, there was plenty. The people directing it were having troubles with communications and the confusion was REAL.

We got there in time to see the last 4 songs of Korn and then we had to leave.



I don't even want to talk about people trying to leave the parking lot. It was ridiculous.



We get back to the hotel and just flop out. I just wanted to get some sleep because the next day, Saturday, I was going to see my most favorite band in the world. I'll just forget the cigarette stains in the bathtub in this musty hotel that we only took because it was the ONLY one available ONE MONTH after the event was announced (and was STILL 45 minutes away from the festival). Forget that I missed almost all of Friday's show. Forget that I feel like I need to power wash and fumigate the hotel room we were in...just forget it all and dream of Tool and Tom Morello and all of the awesome bands I had always dreamed of seeing and was going to, finally! I mean, we'd just leave early to beat the traffic and spend all day rocking out to other new bands. What could possibly go wrong?

THIS. This is what could possibly go wrong.

We woke up to a severe weather alert (that later turned into a tornado warning) and for the safety of all fans, the venue cancelled the show. We drove out to see if they were letting anyone in so we could at least check out the vendors, nope, they weren't letting anyone in.

So, back to the middle of Assthumb, North Carolina for a hotel party!


As of this writing, people are working on getting refunds, but it looks dismal.  Hopefully, they do after the ABSOLUTE INSULT of charging $1 for tickets after selling them for $200+ the day before (when we, of course, bought them ugh). While I absolutely do not fault the vendors and of course the bands for the weather, I do fault the venue for the worst organization of a festival I have ever seen! We were so bummed and didn't know what was going to happen so we just left on Sunday. Which means, I missed Tom Morello.

Le sigh. 

WRAL did a great report you can read here: https://www.wral.com/after-traffic-security-concerns-severe-weather-day-3-at-epicenter-sees-sun-fewer-fans/18380612/  I didn't camp so there's more about the situations for the campers, there.


An interesting editorial article by the Richmond County Daily Journal (the county where the event was held) about the event, thanks to a commenter below: https://www.yourdailyjournal.com/opinion/86906/editorial-epicenter-a-step-in-the-right-direction?fbclid=IwAR1pE5f4-XHpxKMCQZhqJiRyka4SjizkzO8llZNW6XQPtLNhDWllSEoW-3c

FINAL VERDICT: Nope. I would definitely not attend ANY event thrown at this venue ever again


UPDATE 5/15/2019: There is a Facebook Group collecting complaints (imagine that, I'm not the only one upset about it) if you are interested in joining. GREAT info and it looks like a lot of banks are honoring refunds, etc.: https://www.facebook.com/groups/2026983950760779/  Please be respectful of the members, they're good folks!

UPDATE 5/16/2019: PAYPAL is honoring and giving refunds. I got a full  refund. Once I hear of more banks, etc giving refunds, I will post them.

54 comments:

  1. Agreed! I am local, camped and was way disappointed.

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    1. I was wondering how the camping went when the storm hit! I hope everyone was ok!! So very sad and disappointed as this was my ONE festival this year :(

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  2. I'm sorry your experience wasn't up to your par. I attended and camped for four nights and had a great experience. It is what it is with mother nature and it is unpleasant that we didn't get to see tool etc. But we make due. As far as traffic leave early do research as to where to enter and number of lanes which shows up on GPS.common sense things

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    1. I did research all of those things. That's poor organization on THEIR part, not mine. I was wondering if it went any better for the campers. Some report that they were fine, others not so much.

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  3. Weather is indeed not under the control of the festival. I did like the fact they evacuated. I experienced a festival where they didn’t, result: 5 people lost there lives and +100 got heavily injured (like heriting a disabilty from the injuries). But... two issues where there is no excuse: Parking issues and communication was a disaster and one can not expect visitors to take into account a 5hour delay. Number 2: given away tickets for one dollar is an insult and very poor marketing. They devaluated the festival for next year. You need to be unique to sell your experience. Next year everyone will wait to purchase tickets waiting for the one dollar give aways forcing them even more to give away tickets if they want to survive. Line up was great, weather was bad luck, people were great, organisation sucked but made the right call to evacuate.

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  4. WOW So sorry you went through this! I love going to concerts but I think this venue needs some organizational skills for an event this big!! I hope you get your money back!!

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    1. I doubt it at this point, but I'm more upset that I was SO EXCITED for the show and then *blep* :(

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  5. Whoa! This sounds like an utter nightmare - the weather not the line-up (I'm a Tool fan- too, I'm fascinated with the Sober video). I had a similar situation, but at a running event. The unexpected harsh weather provided major logistical challenges (eg exit routes closed due to flooding) and unfortunately 1 person did lose their life. Mother nature can be unforgiving. Thankfully the event organization did the right thing and gave 2 options - refund 100% of the tix or credit to another event. Hopefully this will happen for you and others at this event as well.

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    1. Probably won't because it's a 3 day event and only half a day of the event was lost. Maybe a partial refund but I doubt it.

      But hey if they give refunds that's cool too. I had a good time but I'm not one to turn down free money especially when I've got another DWP festival coming up this fall.

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  6. All in all no lives lost and a great time had. Next time come early stay late and have a ball

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    1. Thank goodness for that! The storm was ripping up sets, it was crazy!

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  7. So sorry you didn't really get to enjoy your outing. It really stinks when a large event does not really know what they are doing. I would email the one band you really wanted to see and tell them how bad the experience was. You might get tickets to their next show! Worth a try. Not to mention I bet the band has no idea how badly their fans were treated!

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    1. Oh, they're aware. People have been speaking out about it and most of the musicians put out messages on social media apologizing for not being able to play.

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    2. Why would anybody NOT be mad about paying two hundred dollars and the being able to pay a buck the next day? I’d rather not pay 200x the amount of money I paid if I could go see all my favorite bands for a month. Idk if you’re savvy with capitalism at all either, btw, but I’ll work it out for you:

      Tommy has the means to make shoes.
      John doesn’t, but that’s okay; John has money!
      Tommy decides to trade his shoes for $20.
      John purchases the shoes for $20.
      Great! Now Tommy can make more shoes, and John has something to wear on his feet.

      Stick with me here. Here’s the issue:
      John buys the shoes for $20, and the next day finds out that Tommy decides that he’s going to sell his shoes for $.01.

      Why wouldn’t John be mad? He just spent far more than a cent to buy the exact same shoes, and now somebody else gets to wear the stylish kicks for 200x less than what he paid for.

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  8. Looks like you had a bad time all around because of poor planning on your part. Your blame shift is obvious and miss directed. It takes hours to move cars off country roads and into parking lots, you don't show up to a concert, sporting event, or festival on-time or even only a few hours early, and seriously Saturday you didn't leave your hotel until after the tornado warnings? Those started around 5pm - sounds like you would have been in the same situation didn't learn your lesson from the day before? Are you really upset about $1 tickets? I guess you have never purchased anything on sale before.

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    1. The weather warnings were going off on tv and radio when I woke up at 9am. They called the tornado warning much later. We arrived at around 1pm and were turned away because of the danger of the weather. I have no idea where your 5pm time came from?

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    2. If not being able to move cars on country roads very well is such common knowledge, then why did they attempt to accommodate for such a massive attendance? More importantly, I was following a friends snapchat and at 10am they were posting a video of a massive funnel cloud over their head. Next time maybe try and lay off the booze so you have a better memory. ��

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    3. I have no idea. The layout of the road going to the event was just craziness. There was no way they were going to get everyone in and parked in time for any part of the show even if they had the best people in the world running the show.

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  9. 1. 5 hours in line 2 miles from the venue was not poor planning on my part. 2. Blame shift, what are you talking about? 3. Saturday we left early and got there just as they were shutting everything down. 4. No, I'm not upset about $1 tickets, I'm mad about the 4 $200+ tickets I bought BEFORE they just let everyone buy them for $1.

    You can defend the venue all you want but the simple truth is they were in over their heads with or without the weather. If you keep settling for crap like this, crap like this is what you will always get.

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    1. Nothing of what you are talking about is the venues fault. IF YOU PLANNED better you would have never missed Friday night. Yes, it takes hours to go a few miles when you are headed the same direction with 100K other people. IF YOU PLANNED better you would have had a better hotel room. You had zero guarantee that when you bought your ticket that they could be cheaper later, you are allowed to be mad, but not at anyone but yourself.

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    2. LOL, ok. I planned months in advance but you can believe what you want, if that's what is going to put the shitshow that was Friday night in better perspective for you. If the gates opened at NOON and everything was running just fine, then why was there still standstill traffic to get in after 7pm? The weather was not the venue's fault, absolutely not, but the organization, etc absolutely was. Instead of getting defensive about shitty venue planning, how about making sure it doesn't happen again? Or, you know, we can sit around like a bunch of armchair event organizers and argue all day. I expressed how I felt about the event and that's that. If you don't agree, go pick some flowers in a field and find some fairies to give them to if that will keep you busy enough to not cry when someone doesn't agree with you on teh inturdweb. Peace, love, and light to you :D

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  10. 20 minute away hotel overbooked and dropped us morning of that friday. Scrambled to get a room 1 hour away. Waited 4 hours in line to park started at 4pm and turned around.took bus.com bus that fest promoters endorsed to avoid parking. Mid set cancelled and pushed out of the place and were stuck because took a bus. Luckily camped out at the speedway with others when rain/ wind hit. 2 hour wait for food truck after passed. Then had bus pick us up at 9pm and then turned around 30 minutes after leaving to go back for two people. Drove down wrong way and then down gravel one way road with a school bus. After the 3 hour bus ride from hell, decided to drive home sunday with my luck.

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    1. Wow, what a hell! I am just in shock about the whole thing. I drove home Sunday as well and apparently, Sunday went great, of course. Tom Morello kicked ass (as he always does) and I heard Foo Fighters put on a crazy awesome show. I don't know, it just seemed so exhausting to go through everything AGAIN and we packed it in. Wish I hadn't left Sunday but I was just so incredibly bummed.

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    2. Praying AEG relaunches Rebellion in Concord next year so everyone can be saved from this shithole of a festival.

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    3. Who is AEG? Are they better at organizing festivals, lol? I'm still trying to get together all names, businesses, organizers, ETC involved.

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    4. I read that Rockingham, Epic Center and DWP have a 10 year contract: (

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    5. AEG is confirmed for 2020 in the Charlotte area. Most likely Concord as they own both the name Rebellion and the rights to the Concord Speedway location. Please let them no how excited you are for their return, and for a mix of both metal and alternative. They tried to relaunch this year, but Danny Wimmer didn't give them warning when he issued his " Divorce" from a festival that he hadn't been a part of from the onset. AEG lawsuit remains open. I hope DWP loses millions. We all certainly did.

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    6. That's interesting. I'm local to NC so I might check that out. Rock, metal, alternative, I am totally down for that!

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  11. First of all, I would like to say none of this is any of the bands fault! It was highly unorganized to save and make a buck!! I purchased these tickets for my fiances valentine's day present because he used to go to festivals all the time. When I purchased these, I did my research and saw the "terms" of the tiers. So many tickets at each tier then it would go to the next tier. (Increase of the GA ticket). Ok, so I decided to order them at Tier 3, $179.50x2tickets plus the fees so about $425. I booked us a hotel one(hour away from festival) and we took our vacation Thurs to Monday. So excited for this time to get here! The day as come for us to leave, 8 hours to drive and we would be there! When we got to the festival parking (shithole) lot, an attendee was there taking $20 a vehicle to park. I had emailed Epicenter to ask about not being about to purchase the 3 day parking pass and they told me to come to the box office. Well the girl had no clue about this?? So we paid and went on our way! No lights, no where for people to know the row they parked in. Anyways, we went on. Just excited to me there. As we go through security, MANY people are getting through with bags that are on the not approved list!! I had to get 3 different bags until I found one that was approved and you are letting people in with all these bags??? Once we go get we went to information to ask about the parking pass, who sent us bad out to another customer service who states "maybe they sold out" At this point, my fiance says forget it, we just pay each day. So we went back in and carried on. When you see a pizza place selling $9 a slice and then hear at VIP its $15 a slice! Hmm what is going on here?? Around 5pm, lines at security was INSANE!! I know alot of people come to festivals but this wasnt your normal. As we listening to a band, I hear people talking they paid a $1 for their ticket!!! Hmm excuse me what?!?!?!? Come to find out, people where getting $1 tickets that last week before the festival! Are you f$%&ing kidding me?!?!? Im not happy at this point, and the night ends around 1145pm with Korn (awesome show). About 15 mins to vehicle and we would be leaving. Hmmm nope!!! I never heard so many alarms going off because people cant find their vehicles in the dark!! After 10 mins we finally found ours!! 1am came and went!! 2am came and went and we hadnt moved!!!!! Finally about 255am, we got out with still an hour drive to hotel. So Im hot at this point! Saturday we left early and got to parking lot! After Friday night, Epicenter at nerve to still be taking $20 for parking!! Get inside and hear maybe 3 bands and they evacuate everybody because of severe weather! Which I wont complain about! They did the right thing there. However, once again people looking for vehicles even when the wind and rain came!! After it cleared up, people started walking back up to festival to be stopped by police and they arent letting us in for 2 hours! Grrr. About an hour in, they juat cancel the rest of night! People are HOT!!! So here we go again, 2.5 hours in the parking lot to leave! If there was a true emergency, you werent getting out! It was horrible!!! I couldnt take it anymore and my fiance had enough! We didnt go back Sunday because we have a family and we werent gonna let something happen for their stupidity. As if DWP doesnt know what it takes to do a festival. But more money in his pocket, right? Never will again support Epicenter!!

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    1. WORD! It was such a shitshow that had nothing to do with the bands or weather. It was alllll bad organization on the venue's part.

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    2. Apparently from what I read, DWP is famous for this craziness at the festivals he has sponsored.

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    3. I have been reading and talking to other folks about DWP. Pretty interesting.

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  12. Something I will add in addition to the comments here is that it was shameful how the disabled were treated during Epicenter. DWP did not comply with any of the federal ADA laws for this event. People parking in ADA had to walk about 3/4 of a mile to the gate with no shuttle service being offered. All while the HUGE parking lot right at the gate was completely empty except for a few premium-paid RVs. During the evacuation (which had NO marked emergency exits or event staff to help fans get out) disabled people were pushed to the sides of the road and into chain link fencing as we were trying to leave. We chose not to attend Sunday as we were truly fearful of what would happen if we were evacuated again as my husband had a really difficult time getting back to the car on Saturday. We saw other disabled people being turned away from the ADA platforms as well. I attended all but 1 year of Carolina Rebellion and expected that the experience DWP gained from those years would make for a better Epicenter experience than we got. I will NEVER go to another DWP show, even if they PAY ME to attend. Also, I bought tier 2 tickets, so 4 weekend passes/parking/locker/fees was about $800. I have disputed the charges with my bank.

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    1. I heard from quite a few people that ADA rules were not followed AT ALL. The disabled folks there to see the show had it the worst I think. So sad. I hope you get your money back! <3

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  13. Looks you are just an asshat! Sporting events that last 3 hours are completely different than a 12 hour a day weekend event. I paid the money I paid to see the last half. You know what I went earlier than I wanted on Saturday, and guess what I saw? I saw bands I didn't pay to see. I saw parking staff treating people like crap. I saw a parking lot that was near impossible to exit. The "blame shift" you speak of is no shift at all. They are responsible for people getting in in a timely manner. With that many people, I could see 1-2 hours as much as it would suck. 4-6 hours is not something you could plan for. If we all went on time, no one would have seen the first 7 hours of the show. Don't be an idiot!

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    1. I'm guessing this is a reply not directed at me but for the trolliolio above who tried to blame the terribleness of the organization on the concert goers. And you are correct, absolute asshat idiot, lol.

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  14. @ Slickrunner I am sure your mom told you if you don't have anything nice to say don't say it all!!!

    You obviously are an asshat and have not been to that many events. How many events have you gone where there was ONLY 1 way in and way out??? You are an idiot. If I leave at 5 to see a band by 10, I should have been able to do so when I am only 2.1 miles away, idiot.

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  15. Do you want cheese with that whine? So many more people had a great experience than the babies that had a bad one. I drove there and had no issues getting in and didn't miss a thing. Maybe next time you should plan better and arrive at a DECENT HOUR. You can shove your opinion where the sun doesn't shine because WE DON'T WANT YOU THERE so thank you for expressing that you won't be back!

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    1. Do you want to grow the fuck up with your reply? Jesus Christ, I have never in my life seen people in so much denial.

      Babies, because people lost out on money, had horrendous problems, and not seeing bands? Grow up. If you actually had to work for your money, you might understand what the "babies" are so upset about.

      You better write this down in history because you are the ONE AND ONLY person who didn't have any problems. That's fucking magical.

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  16. I was worried that there would be problems too. I knew this was a new festival put on in VERY short planning time in a venue that needed plenty of work to pull it off and figured, "Yep...this is gonna hurt". I had never done the camping before and wasn't sure what to expect but I just couldn't go another year without having a weekend with all the metal family I've made over the years of the Carolina Rebellions so I dove in. I bought pre-sale R/V and VIP tix at full price and guess what else...I FUCKING PREPARED FOR THE WORST AND MADE THE BEST OUT OF IT WHEN IT HAPPENED!!! Get off your entitled little asses and learn to stand on your own two feet! Stop thinking everyone owes you a good time and find a way to make that good time for yourself!! Stop being whiny little bitches and start finding ways to help others and make new friends. Quit crying like a bitch about traffic because you didn't plan well enough to actually get there with PLENTY of time to spare to make it bearable - DWP provided TONS of shit to do inside the festival grounds to fill your time until TOOL came on. Oh wait, they were cancelled because of the storm along with half of Black Label Society and Judas Priest - didn't phase my group...we partied our asses of and made tons of new friends who will be back next year to party with us again while your crying yourself to sleep wishing you had a pair of fucking balls and a half a brain. Good luck in life - with this kind of attitude you'll end up sucking the life out of someone instead of filling them with love. DWP, event staff, NCSHP, Richmond County Sherriff's Office and everyone else put on a kick ass year one event - PERIOD! Putting that venue back in shape in under 18 hours for us to be able to re-enter on Sunday at noon was phenomenal work. The traffic issue was addresses as soon as concerns were made known - they opened more inbound lanes for you late arrival fucks. Go to Rockville next year...FUCK YOU...don't come back!!! We don't want your negativity around our good times anyway you bunch of snowflakes.

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    1. You, literally, are a moron.

      Now, I'm not going to get into the reasons why you're a moron because your tiny little mind might not get it.

      What I will say is that when you start throwing around crybabies and snowflakes, you look like a complete and utter idiot. Keep that in mind as you go forward in life.

      I'm ecstatic that people had a great time, regardless. I'm ecstatic that those bands came here to throw an awesome festival. I'm ecstatic that the campers were able to weather the storm.

      As for being entitled, let me tell you something. WHEN YOU PAY OVER $200 IN TICKETS ONLY TO HAVE THE TICKETS PRACTICALLY GIVEN AWAY FOR $1 THE NEXT DAY, YOU TEND TO GET A LITTLE ENTITLED TO THE SHOW YOU PAID FOR OR YOU GET THE MONEY BACK. That, my lowbrow friend, is how customer service works.

      WHY in the world are you people defending this whole thing so vehemently when there is evidence (some I saw with my very own eyes) that it was a troubled event? Absolutely ZERO of this has anything to do with people "pulling themselves up by their bootstraps and making the best of things" it's a fucking show that went to shit and a lot of people are upset about it.

      Whatever, have fun with your "zomg ppl r like so whiny snowflakes" shit. When you get back to reality, let us know.

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    2. Pathetic…that’s your best?? Let’s start here: $200 in tickets...you got a bargain. I dropped over $650 for VIP and North Premium RV with no hookups so let's not get our panties in a wad over lunch money here. Stuffed another $1000 into the local Walmart and the festival vendors’ pockets because fuck it…I like them and want them back next year. Again, you knew this was a first year festival and if you did ANY research at all you would have known what to expect and what not to expect. I'm defending this VEHEMENTLY because you love to point out the negative with ABSOLUTELY ZERO...I REPEAT...ABSOLUTELY ZERO POSITIVE POINTS. Your snowflakery is so ingrained that you simply can't make a positive statements about anything other than how lucky YOU were to only have a two hour drive after work to get to your hotel. Then you admit your lack of planning by immediately saying that you really wanted to see Korn – the last fucking band of the night. You don’t mention how late you leave the hotel so your readers, if you have any other than me, have no clue how early or late you left that hotel. You only mention you saw the last 4 songs of their set. Yes…traffic was shit on Friday, I get it. They fixed it as best possible on existing infrastructure for Saturday because they LISTENED TO US (the fans) unlike you. Then, you move right into crying about how your hotel was shit but you didn’t care because your favorite band was playing the next night. Hmmm…let’s talk about hotels for a second – as soon as I knew the dates, I booked a room at a reputable local hotel (see what I did there - planning) and I didn’t even know the lineup yet. Didn’t care…I had a room if I decided I needed it over camping and if I changed my mind I could cancel and let someone else have that room. Then I waited on more info and BOOM, lineup was announced and North RV was purchased with VIP tickets. So, I’m hanging on to this hotel room and about one and a half months before the festival I get this email saying there was a mistake and that my reservation had been cancelled due to overbooking – yep, I know the real story but I DIDN’T BITCH ABOUT IT ANYWHERE! IT’S YEAR ONE AND I HAD CONTINGENCY PLANS!! Moving on, I was stage-right for Black Label Society, one of my all-time favorite bands and waiting on my one of the next, Judas Priest, when the “SEVERE WEATHER WARNING was announced in the middle of Funeral Bell without Zakk knowing and we we’re ordered to evacuate the venue with the other tens of thousands of people. It was like a migrating heard of buffalo…so many people and so few staff to direct us all. Guess what...NOBODY WAS OVERLY PISSED OFF OR PUSHING AND SHOVING that I saw – and I saw allot. So, cry if you want because you “woke up” to that “tornado” warning…I was packed in like a fucking heard of cattle and still not pissed off. I’m not asking for a refund…I’m not bitching about any of the issues…I’m not linking to negative bullshit fairy articles like yours…and I’m not waiting to start planning for my trip back next year. So, how’s that for lowbrow and moronic. Read your fine-print next time, pretty sure it said rain-or-shine and no refunds in there somewhere. You aren’t “entitled” to shit besides what you make of it snowflake…get a fucking backbone or start going to the opera for Christ’s sake.

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    3. Just thought I'd swing back by and give you an example of a well written article. The problems were pointed out as well as the positives. A SINCERE good luck with your affiliate marketing site - this ain't an easy biz. Nothing but the best to you - for real. \M/

      https://www.yourdailyjournal.com/opinion/86906/editorial-epicenter-a-step-in-the-right-direction?fbclid=IwAR1pE5f4-XHpxKMCQZhqJiRyka4SjizkzO8llZNW6XQPtLNhDWllSEoW-3c

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    4. Hey, thanks for critiquing my writing for me. Truly, I will take this advice to heart.

      Truly.

      Affiliate marketing and blogging are my side hustles. I'm a published author as well. Again, thanks though.

      Interesting article, thanks, I enjoyed hearing positive things about the show. The fun thing about blogging, however, is that I don't have to be objective which is rule #1 of "real" journalism. I did report the truth as I saw it and my own experience. I'm not the only one who had a terrible time and to those who didn't, I feel it's unfair to NOT to speak for them and validate that they are definitely not the only ones. Hopefully, next year's even goes much better for those of you who are going but the simple fact is, this one did not. Good luck in life \M/

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  17. Epicenter Festival was a Horrible Experience and nothing it was promised to be. Misleading Advertising ADA parking violations
    I ordered my 2 GA Weekend Tickets in Preorder bc that was supposed to be the "best price tier to purchase" for $373.54 plus the $53.35 for the ridiculous Parking. Then they drop prices to $20 weekend & then dropped again to $1 a day & would not let us cancel our Preorders to take advantage of the better pricing.
    Now to the Festival itself. The ADA parking was not up to ADA standards at all. Almost a 1/2 mile from the gates to ADA parking. Law states closest parking to event entrance & that area was taken up by Premium camping & other various vehicles. They also didn't provide ADA viewing at 2 of the 4 stages. Add that on to the parking disaster. I got there at 1PM & waited 4hrs to park Friday, over 2hrs to get out both nights that I went. There was no help from staff & no signs or directions for anything. When I left in Friday night I couldn't find the ADA parking, the staff in the parking lot were just standing or sitting around & nobody could tell me where to go. There was 2 staff in golf cart that offered to let my kid ride to try to find it but wouldn't let me ride so we just wandered around until we found it. Then half of Saturday canceled to make this the worst Festival or Event experience I've ever had! I didn't even go back Sunday. I think a Refund is more then due.

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    1. Agreed 100% I've been reading quite a bit about Danny Wimmer and this isn't the first time (nor the last, I'm guessing) he's done stuff like this. I will never attend any event put together by DWP ever again. It was unreal how the workers were just standing around, talking, playing with the director light thingies (I don't know what they're called lol) and generally just ignoring everyone and everything. I want a refund and my weekend back, damnit lol

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    2. I see you're still bashing Epicenter and DWP with no regard for what it takes to put a festival of this magnitude on in such a short time. So sad to see that you are more into keeping those page hits up than you are into telling the real story. At this point I'm not even sure if you attended this festival. Trust me, if you start telling the truth you'll find more repeat hits than by pitching those platitudes. Lies are easy to see...especially in print.

      Listen, there were problems...we all know that. Refunds??? Not for this human. Only for snowflakes that can't make something good out of any curve ball life throws their way...especially a first year unpredictable outdoor festival. Let's all just recognize this was year 1 and things WILL be better next year. No one has ever put on a European camping style metal festival in the US before let alone do it in this short of a time. ADA issues, event staff issues, signage, traffic, food, set times, stage setups, bands and side show entertainment were all asked about and in person by DWP execs and the truth was told without filters. Every issue I've read on this blog was presented and will be much improved next year. Stop bitching and start planning or you're going to miss the second year of something amazing in 2020.

      Much love...hope to see you all next year!

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    3. How much is DWP paying you for damage control/rep clean up?

      I have respect for companies who can put together shows professionally and correctly, even in a short amount of time. I've seen it happen. I've never in my life seen anything like the shit show that was this "festival." I don't care if you believe that I was there or not. I was definitely there. With 3 other people. Who are ALL still beyond pissed off (although we all got refunds) about the ridiculousness of this whole situation. I've seen toddler birthday parties put together more professionally and in less time than this shitshow so don't give me that bullshit. Again, using "snowflake" makes you look like even more of a moron than you already are. Plenty of people can be thrown curve balls and recover just fine, snowflake or not, JUST LIKE REQUESTING A REFUND WHEN IT'S CLEARLY RELEVANT TO DO SO. It's not "being a snowflake" it's called being an adult. You should try it. You can start by not posting as "anonymous" and then try to be taken seriously. I stand by my words and I sign my name to them.

      I could give three green fractal fucks about hits to my blog (but hey thanks for stalking this one and giving me all kinds of hits, dummy), the entire reason for writing it was because I could not believe the monumental failure of it and wanted to know if anyone else had as bad of an experience as my group. Sure enough, they did. Just because you're shilling for DWP or whatever it is you think you are doing/protecting, doesn't mean it's going to change ANYONE'S mind about what really happened. I have stated quite a few times that I do hope it goes better next year. I was beyond the moon excited for this year and because of DWP's abysmal planning, etc, I was incredibly let down. Therefore, I won't attend anything put together by DWP again. Clearly not worth it. But, you have fun, "anonymous."

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  18. Anyone heard anything about a Saturday ticket refund? I went for tool &bls

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    1. Paypal is giving refunds, that's all I know for sure right now.

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